The Type of Information We Collect and How We Use It
To be able to use certain areas and features of the Site, specifically requested by you (for example: to Request A Catalog, to Request a Price Quotation, or to place an Order) it will be necessary for you to provide us with information that identifies you personally. This information may include: Your Name, Your Agency Name, Your Mailing/Billing/Shipping Address, Your E-mail Address, a Telephone Number (especially important for the ship-to destination), and Credit Card or Billing Account Information.
The information we collect may be used to verify your identity, to create your customer online profile/account (if you elect to do so), to bill you for the product purchased, and to correspond with you (to send a requested catalog, our e-newsletter or to reply to correspondence to us initiated by you).
All email newsletters contain instructions on how to unsubscribe from the mailing list. You may also contact us by clicking here to remove your e-mail address from the e-newsletter mailing list.
To be able to register on our site and create an account (to save quotation and order history) you must provide us with your identifiable personal information.
All information requested on these forms is only for internal company use to respond to your request for information or purchase of products. We will never sell or share your personal information with any persons or organizations except when required by law for the investigation of illegal or criminal actives, the exercise of legal rights or in defense against any legal claims.
Aggregate and summary statistics are collected to measure our website’s effectiveness. We will use this aggregate information to improve our website and services/products offered. This information is not linked to any information that is personally identifiable.
Your Credit Card Information
At the time of payment, your credit card information is passed immediately and securely using 128bit SSL to our payment gateway. We never store your credit card information for any reason.
Credit card information is not saved as part of your account profile, should you choose to register on our website and create a personal account.
Your Information Is Secure
Cookies - Yes We Use Them. Here’s How
We use Google Demographics, Interest Reporting and Remarketing with Google Analytics to advertise Pilot Rock across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the Pilot Rock website you have viewed by placing a cookie on your device. This cookie does not in any way personally identify you or give anyone else access to your computer. The cookie is used to say "You visited that page on the website, so I’m going to show you an ad relating to that page." Google AdWords Remarketing allows us to tailor our marketing to better suit your needs by only displaying ads that are relevant to you.
You Can Opt Out of Remarketing and Advertising
If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager
How We Store Data
We utilize external vendors and hosting companies to provide the software, hardware, storage, networking and other necessary technology required to provide the functionality of our website.
R.J. Thomas Mfg. Co. and our external contractors retain all rights of ownership on the software, code, databases, designs and any other internally developed application to provide the website’s functionality.
Control Of Your Personal Information
We will make reasonable effort to give you access to your personal information, in order to correct any inaccuracies, or to remove your personal information, provided it is not required for genuine business purposes or by law to be retained.
California Consumer Privacy Act
The State of California has enacted a law that provides its residents with the ability inquire about how their data is used and/or request to have their data removed from a website system. R.J. Thomas Mfg. Co. Inc. will promptly respond to any such requests. Please feel free to contact us by toll-free phone at 800-762-5002 (M-F 8:00 AM to 5:00 PM Central Time) or submit a request through our Contact Us form.
Other information that may be of interest to you:
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